PRIVACY POLICY

This Privacy Policy describes how Uttara Guruvayurappan Temple ("we," "us," "our," "the Temple"), managed by Arsha Dharma Parishad, collects, uses, and protects the personal information of devotees who use our booking portal and related services.

Last Updated : 01st May 2026

This portal is built and maintained by Arthakshetram, who acts solely as our online technology service provider.

1. Information We Collect

When you make a booking or interact with our services, we may collect:

Your full name
Phone number
Email address
Booking details (seva/pooja type, date, time)
Payment information (processed securely through our payment gateway; we do not store card or UPI details)

2. Why We Collect This Information

We collect and use your information only for the following purposes:

To process and confirm your seva or pooja bookings
To send you booking confirmations, reminders, and updates via SMS, WhatsApp, or email
To issue receipts and donation acknowledgements
To coordinate scheduling with temple administration and priests
To resolve any booking-related queries or disputes

We do not use your information for advertising, marketing campaigns, or any purpose unrelated to temple administration.

3. How We Store Your Information

Your data is stored on secure cloud infrastructure provided by our technology partner, Arthakshetram, using industry-standard hosting services. These providers act as data processors on our behalf and are bound by their own security and data protection standards. They do not use your data for their own purposes.

We implement reasonable technical safeguards, including restricted access controls, to ensure only authorised temple administrators can view your information.

4. Data Sharing

We do not sell, rent, or trade your personal information to any third party.

Your data may only be shared in the following limited circumstances:

With our technology service provider (Arthakshetram) solely for the purpose of operating this portal
With payment gateway providers, solely to process your transaction
If required by law, court order, or government authority

5. Data Retention

We retain your booking information for as long as necessary to fulfil the purposes outlined in this policy, or as required for record-keeping under applicable temple administrative and financial regulations. You may request deletion of your data at any time (see Section 7).

6. Your Rights

You have the right to:

Request a copy of the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data, subject to any legal or administrative retention requirements
Withdraw consent for future communications at any time

7. Contact Us

For any questions, concerns, or requests regarding your personal data, please contact:

Uttara Guruvayurappan Temple
Managed by Arsha Dharma Parishad
Email: adparishad@gmail.com
Phone: 8368130663

8. Legal Compliance

This Privacy Policy is framed in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates the most recent revision.